Onsite Technical Support
  We come to you to repair your computer or network. We carry out most repairs onsite however due to the complexity of some problems we will need to return to our office with your computer for the repair process. Once repaired we will return your computer and set it up and assist with the reconnection of printers, scanners and internet connections. Our Technical Support Service covers all types of Personal Computers, Laptop Computers and Note Books as well as Microsoft Windows Operating Systems Windows 95 to Windows XP and all other Microsoft Applications.
 
Remote Technical Support
  We offer Remote Technical Support to customers who have a Broadband connection. We connect to your computer from our office to help you with any problems that are less complex such as setting up applications or adding a printer to your computer or trouble shooting a program. A one off call out is required to setup your computer for remote access.
 
Virus, Spyware and Adware Removal
  Viruses, Spyware and Adware are the cause of most computer problems and can be solved quite easily. We can come to you to remove and clean your computer and assist you with solutions to help keep your computer free of viruses, spyware and adware. We carry a range of antivirus products and programs to remove spyware and adware. In some cases if a computer is heavily infected with viruses we will need to return to our office for the repair process and also to be able to save and preserve data that may be important.
 
Consultation Services
  Setting up a business? Need advice on a Wireless Network? It is important to make the right decisions when purchasing computer hardware for a new office. You need to make sure the hardware or software will do the job and also it will need to be able to grow with your business. We can offer our services to help with decisions regarding Computer Systems, Networking, Software or any other aspect of the Information Technology industry.
 
Hardware & Software Upgrades
  We can assist with the upgrading of hardware and software products, computer systems and networks. The Information Technology industry is forever changing so from time to time you need to make changes to improve existing systems and to keep up with advancing technologies.
 
Networking (Cable & Wireless)
  Networking computers is a vital part of a business whether it is a small home business with two computers or a company with 20 computers or more. Networking computers is a cost effective way to share recourses in an office such as sharing a printer and internet connection and sharing files. We can install and setup either a cable network using data cable (Cat5) or install a wireless network using the latest in WiFi technology.
 
New Computers
  Designing and building computers is our specialty. We can design a computer for you based on what it will be used for. We build entry level computers for those who are on a budget or we build high end server machines or high performing computers with fast graphic cards for the gaming enthusiast.
 
Used Computers
  From time to time we are able to purchase good quality used computers and refurbish them. This is a good way to update that old machine without having to pay new computer prices. These used computers still have plenty of life left in them and make a good computer for the children or for a second machine for the home or office.
 
Data Backup Solutions
 

These days we keep more and more information on our computer hard drives and now we need to ensure that this information is backed up reliably. Adtek Computer Services now offers a Data Backup Service that can be customized to suit the requirements of your business incorporating a complete and reliable data backup strategy.

This is a service aimed at the small business/home business where it is important to have protection for your data such as client information, records, photos, MYOB & Quickbooks data etc.

We setup a data backup method implementing hardware and systems suitable to your data backup requirements. Depending on the amount of data needed to be backed up and your existing hardware would determine what backup procedure we would use for your business.

Adtek Computer Services can supply data backup devices such as CD/DVD Writers, additional Hard Drives and setup data backups across networked computers. Also we can install and configure Fault Tolerance and Hard Drive redundancy (RAID) on computers that hold important and valuable data.

After one initial consultation to determine what strategy is best for your business we can put in place a data backup procedure that can be performed at an interval relevant to your requirements e.g. weekly, fortnightly or monthly.

We visit your office and carry out the backup procedure at the scheduled times. The data can be stored at our premises or yours depending on the arrangement. If you would like your backups to be stored off site we would offer a safe secure place at our office.

Using our backup services means you don’t have to worry about whether you have done a backup or not, or having to assign a staff member the job of doing the company backups and wondering if it was done right. We offer you piece of mind so you can relax knowing your data is safe secure and if disaster strikes we get you up and running as soon as possible with no data loss.

Call Adtek Computer Services now for a free consultation so you can rest easy knowing your company’s information is being looked after.
 

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